Delete your Byline account
You can delete your account here, without the app. Enter the email address of your account and we will email you a 6-digit code to confirm it is you.
What is deleted
- Your profile, sign-in and devices
- Your stories (including ones you sent to a newsroom), versions, photos, files, charts and confidential sources
- Your recordings, transcripts and voice files
- Your linked WhatsApp number and website connections
- The text of your AI requests
What is kept
Payment records, for as long as the law requires (they hold no story text).
Deletion happens straight away and cannot be undone. In the app, you can also go to You › Delete account.